Terms of service
Last Updated: September 22, 2026
Welcome to Leoynde.
These Terms of Service govern your access to and use of the Leoynde website, products, and services. By accessing our website, browsing products, creating an account, or placing an order, you agree to these Terms and the policies referenced on our website.
These Terms apply to all visitors, customers, and users who access or use www.leoynde.com.
If you do not agree with these Terms, please discontinue use of our website.
Store Information
Leoynde is an independently operated online retail store offering women's fashion products, including dresses and occasion-ready styles.
Website
www.leoynde.com
Email
hello@leoynde.com
Phone
+49 6331-909-4668
Business Address
Mozartstraße 11, 66976 Rodalben, Germany
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CET/CEST (Germany local time)
Saturday – Sunday: Closed
Electronic Communications
By using our website, you agree that Leoynde may communicate with you electronically regarding orders, account information, customer support requests, shipping updates, and other service-related matters.
Marketing communications will only be sent where permitted by applicable laws or where you have provided appropriate consent. You may unsubscribe from promotional communications at any time.
Account Responsibility
If you create an account with Leoynde, you are responsible for maintaining the confidentiality of your account information and ensuring that the information provided is accurate and current.
You agree to notify Leoynde promptly if you become aware of unauthorized access or security concerns relating to your account.
Product Information
We make reasonable efforts to ensure that product descriptions, images, sizing information, pricing, and availability displayed on our website are accurate and up to date.
However, minor variations may occur due to differences in device displays, screen settings, manufacturing processes, or other circumstances beyond our reasonable control.
Leoynde reserves the right to correct errors, update product information, modify product details, or adjust availability when necessary.
Pricing and Payment
All prices displayed on our website are shown in the applicable currency and may be updated from time to time.
Applicable shipping fees, taxes, customs duties, or other charges will be displayed during checkout where required.
Orders are processed after successful payment authorization.
If payment cannot be successfully authorized or completed, Leoynde may delay processing or cancel the order.
Payments are securely processed through authorized third-party payment providers. Leoynde does not store complete payment card numbers, CVV codes, or sensitive payment authentication information.
Order Acceptance and Contract Formation
Submitting an order through our website represents your request to purchase selected products from Leoynde.
An automated order confirmation acknowledges receipt of your order request but does not necessarily constitute acceptance of the order.
A purchase agreement is formed when Leoynde accepts your order according to applicable laws.
Leoynde reserves the right to refuse, cancel, or limit orders where necessary, including situations involving:
- Suspected fraudulent or unauthorized transactions
- Incorrect pricing or product information
- Product availability limitations
- Technical errors affecting the ordering process
- Violation of these Terms
If an order is cancelled after payment has been received, any applicable refund will be issued to the original payment method.
Promotions and Discounts
Promotional offers, discount codes, and special campaigns may be subject to additional terms and conditions.
Leoynde reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.
Shipping and Delivery
Shipping methods, processing times, delivery estimates, and related information are described in our Shipping Policy.
Delivery times may vary depending on destination, carrier operations, holidays, weather conditions, and circumstances beyond Leoynde's reasonable control.
Returns, Refunds, and Consumer Rights
Returns, refunds, cancellation rights, and applicable consumer protections are governed by our Return & Refund Policy and applicable laws.
Nothing in these Terms limits or excludes mandatory consumer rights available under applicable legislation, including European consumer protection requirements.
Warranty and Legal Guarantees
Nothing in these Terms affects your statutory rights regarding defective products, legal guarantees, or consumer protection requirements applicable under the law.
Intellectual Property
All website content available on www.leoynde.com, including text, images, logos, graphics, designs, product photographs, and other materials, is owned by Leoynde or used with appropriate permission.
You may not copy, reproduce, modify, distribute, publish, or use website content for commercial purposes without prior written authorization.
User Conduct
When using our website, you agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to our systems or services
- Interfere with website security or operation
- Submit false, misleading, or fraudulent information
- Violate applicable laws or regulations
Third-Party Services
Our website may use third-party services, including payment providers, shipping providers, analytics providers, and other service partners necessary to operate our business.
These third-party services operate independently and may have their own terms and privacy policies.
Leoynde is not responsible for the independent operation of third-party services except where liability cannot be excluded under applicable law.
Force Majeure
Leoynde is not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, transportation interruptions, technical failures, labor disputes, customs delays, or government actions.
We will make reasonable efforts to minimize the impact of such events.
Limitation of Liability
To the maximum extent permitted by applicable law, Leoynde shall not be responsible for indirect damages arising from circumstances beyond our reasonable control.
Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability arising from mandatory consumer protection rights.
Governing Law
These Terms of Service are governed by the laws of Germany.
Mandatory consumer protection laws applicable in your country of residence remain unaffected.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, business practices, or legal requirements.
Updated Terms will be posted on this page with a revised effective date.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain valid and effective to the extent permitted by applicable law.
Contact Us
For questions regarding these Terms of Service, please contact us:
Leoynde
Email
hello@leoynde.com
Phone
+49 6331-909-4668
Business Address
Mozartstraße 11, 66976 Rodalben, Germany
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CET/CEST (Germany local time)
Saturday – Sunday: Closed
- Choosing a selection results in a full page refresh.